Sometimes things don’t go the way you think they should.
Bad customer service, a broken website, you g
et the idea.
People complain. I’d personally like to think that everyone is kind in their complaints, but it’s almost never the case.
I love the answer that Sheryl Sandberg gave to a question about scaleablity of a company/person.
“… people who can take feedback well are people who can learn and grow quickly.”
I wrote about this before here.
If one person took the time to write or complain, you can bet they aren’t the only one who feels that way. I know it can be hard to get past someone flinging crap, but if you can, you can often learn something useful.
Don’t miss the message for the attitude.
Photography from Prawny via Morguefile.com
